Best Western Mountain Lodge At Banner Elk, Banner Elk
About the Hotel
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Baggage storage
- Allergy-free rooms
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Services
- Housekeeping
- Laundry
Dining
- Picnic area/ Tables
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
Spa & Leisure
- Seasonal outdoor pool
- Heated swimming pool
- BBQ facilities
Room features
- Air conditioning
- Heating
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
My stay at the hotel was a mix of pleasant and disappointing experiences. The location was ideal for my trip, being close to various attractions, but the rooms did not match the website's portrayal and showed signs of wear and tear. On the bright side, the service was exceptional and accommodating to my requests, making my stay memorable.
I had a mixed experience at the hotel. The rooms were clean and quiet, making for a comfortable stay. However, they seemed a bit worn out and could use some updating. The staff was exceptional, friendly, and professional, always catering to our needs. The location was fantastic, close to various attractions and dining options, but it was a downside that the hotel did not participate in some advertised rewards programs. The dining was ordinary, not meeting the high expectations I usually have for Best Western hotels, despite offering a decent variety of breakfast items.
I had an amazing stay at this hotel! The rooms were facing a charming interior greenspace with a nice heated pool and good mountain views, giving it a cozy lodge-like feeling. The staff were incredibly helpful with any questions I had.